Where is your shop located?

Easy, our first in-person retail space, is located at 1179 Main Street (Pavilion 5) Blowing Rock, North Carolina 28605. You can park right on Main Street in Downtown Blowing Rock (anywhere near Saint Mary’s Episcopal Church) and you will find us at the end of the walkway of the South Marke Shops, to the left of the church if you’re looking at it from the front. We are the small shop on the left, across from the grilled cheese shop, Say Cheese.

When are you open?

We are open for business MONDAY WEDNESDAY FRIDAY & SATURDAY from 11-5. SUNDAY 1-5. CLOSED TUESDAY AND THURSDAY.

For most currently updated shop hours, head to my home page (or check the sign on the front door). If you miss us, and see something you like, shoot us an email at easyonmain@gmail.com to hold a piece for you and pick up at your convenience, or place a custom order! We are happy to meet you at Easy for pick-up, or ship a pot straight to your doorstep.

Do you take custom pottery orders?

We occasionally take custom requests on a case by case basis. This mostly depends on how busy we are in our current production of pottery for our shop! If we have the time, and you have something special in mind, we will do our best to make that happen for you. Feel free to email custom requests to easyonmain@gmail.com. We will get back to you as soon as our hands aren’t covered in mud.

How long do custom pottery orders take to make?

Depending on the season, current production queue, and the nature of the project, we generally quote a minimum of 12-16 week turnaround on custom orders, which begins UPON MY RECEIVING AND APPROVING ALL DESIGN PREFERENCES, including GLAZE, ENGRAVINGS, CLAY, STYLE, NUMBER OF FORMS, ETC. This means the order will not begin until the exact details of your custom order have been finalized and you have received an email to confirm your requests. Additionally, if you request particular materials that I must special order and have shipped, there may be further delays to original production timeline.

OUR TIMELINE QUOTES OF PRODUCTION ARE ESTIMATES, NOT GUARANTEES. Every single pot is hand made, carefully and slowly, by me, after gallery hours and on my days off- and unfortunately sometimes warps, cracks and glaze defects occur in the kiln after many weeks or months are spent on a piece or pieces. NO PRECISE PICK-UP OR SHIPPING DATES WILL BE PROVIDED UNTIL COMPLETED ORDERS ARE GLAZED, FIRED, AND SITTING IN FRONT OF ME, in order to ensure that every piece made is up to quality standard. At that time, you will receive an (exciting!) email from me, letting you know that your work is ready, and will either be invoiced for shipping (if not already paid) or given a handful of pick-up window opportunities at the gallery.

Like all good things, pots take time, and kilns sometimes have a mind of their own, so please consider shopping our ready made work if you need something in a pinch! Your patience is always appreciated when supporting small craft business. I can assure you, the time I take to refine and carefully create your ceramics will result in the highest quality work. You are always welcome to check in on the status of your order via email, but fear not, even if you don’t, I promise I haven’t forgotten about you. I am just covered in mud, working my way through orders, one pot at a time, with love.

What if I want to rush an order for a special occasion? It’s my grandma’s birthday next month!

While “rush” is among my least favorite words in the english language, I do offer an expedited order service, which incurs a 66%-100% of total order fee. 4-6 weeks is the absolute fastest anything can be made to order and dried (which is, four weeks from the date of communicating need for rush, and paying 66%-100% rush fee.) The percentage varies based on the size of the order, materials required, and labor cost needed on short order to craft and deliver your custom. Keep in mind, the faster ceramics are forced to dry, the more likely they are to warp and crack, so please plan ahead, order early, and communicate clearly upon ordering if you have any particular needs or expectations around timelines. I will do my very best to make your pottery dreams come true.

What is your refund policy?

ALL SALES FINAL. We do not offer refunds, exchanges, or partial refunds. If you are not satisfied with your purchase for any reason, please email us at easyonmain@gmail.com, and we will do our best to make it right. All products are thoroughly inspected and tested for quality prior to releasing them out in the world. We are not responsible for damage to our ceramics and other products as a result of misuse.

What is your return policy on pottery?

All pots and other products are final sale. All pieces are one of a kind and handmade, and many feature intentional marks of the human hand- included but not limited to, glaze drips, “makers marks” (thumb and finger prints indicative of hand glazed wares), or other perceived “imperfections” of glaze and form. We embrace these naturally occurring quirks as a part of the relationship between the maker and the art, rather than defects or flaws. We don’t believe in perfection, and we hope you delight in the natural beauty of creative process as much as we do.

Is your pottery dishwasher and microwave safe?

Yes, however we recommend hand washing with care to preserve the life of the ceramics. Ceramics do heat up to extreme temperatures in the microwave, so please handle mindfully. A hand towel or oven mitt may be beneficial in the handling of microwaved ceramics to prevent burns and spills!

Do you offer Private Lessons or Workshops?

More information on this coming soon :)

Is experience required to attend a private lesson?

No experience is required to make pottery! Just an open mind, a willingness to learn, and a desire to have fun trying. Pottery is an art of patience which takes many hours of practice to master, so we do recommend keeping your focus on learning and playing rather than outcomes and expectations.

Can I bring my own clay and glaze?

We provide all the tools, clay, and glaze you need to have a good experience in the studio. There are many different types for many different purposes, so we ask that you let us handle the details. All you need to bring is yourself.

Didn’t find the answer to your question? Drop us a line at easyonmain@gmail.com and we’ll get back to you as soon as our hands aren’t covered in mud!

Easy does it,

Katy Lane